Posted 1 month ago
Project and Program Senior Manager
Equinix is the world’s digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 20+ years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary
Responsible for developing project plans and driving the delivery of an integration project between technical and product management teams. Develop and track infrastructure project plans.
Responsibilities
Create and be responsible for the master milestone schedule, keep deliverables on track, handle dependencies and escalations
Understand and determine critical metrics and success criteria with the impacted functional areas
Cultivate relationships in a matrix organization while collaborating with cross-functional team members to drive the execution of program tasks and deliverables. This is including, but not limited to, consulting with partners on program requirements, proactively seeking feedback to improve partner satisfaction with schedules, delivery and quality
Communicate with a broader group of stakeholders beyond the program team via standard communication tools and templates (e.g. in-person, emails, status reports)
Create, assess and maintain a list of program risks, issues, assumptions, and dependencies
Know when and how to escalate to resolve complex issues. This includes preparing documentation for upper management to leverage and act on
Facilitate product impact assessments, requirements definition, trade-offs, resource stabilizing, and change control
Create, maintain and report high-level program/project dashboards and metrics
Develop and deliver cross-functional programs for the Product Management and Engineering and Operations teams
Engage cross-functional teams to develop and execute according to program timelines for critical project workstreams
Identify and proactively solve for key risks and critical milestones; manage risks and issue resolution logs
Work with technical project managers to plan for capacity, product global readiness s.a. billing, tax, legal, security, certifications
Qualifications
Ability to obtain and communicate a broader picture but also get hands-on when needed
Proactive mindset, can adapt easily to a changing environment, and has excellent time management skills
Experience managing Agile development projects and programs
Strong knowledge of essential tools, techniques and methods to finish any task
Show respect for all levels in the organization – embody a professional and confident style but also be humble
Great upwards management communication style
Thrive in a matrix/virtual community that is fast paced
Excellent communication skills – this is essential to being successful in this line of work
Ability to multi-task; manage multiple, complex, short/long term projects simultaneously
Infrastructure project management experience preferred
Interconnection, networking, and software agile development knowledge is a plus
Can do attitude, team player, fun and energetic, while at the same time being professional
Experience working for an industry leading software development company with cloud, virtual and edge services experience a plus
New product introduction knowledge is a plus
Proven years experience preferred
Diploma to a Bachelor's Degree preferred
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.